Shipping policy

Shipping Policy

Thank you for choosing J&T's Wood's & Good's! We aim to provide efficient and reliable shipping to ensure your items arrive safely and on time.

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after your payment has been confirmed. You will receive a notification once your order has shipped.

Shipping Rates and Delivery Estimates

Shipping costs are calculated at checkout based on the weight and destination of your order. Delivery times may vary depending on the shipping method selected and your location.

Estimated delivery times:

  • Standard Shipping: 3-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day

Please note that delivery times are estimates and cannot be guaranteed.

Local Pickup

We offer free local pickup for customers in [specific location]. Once your order is ready, we will notify you to arrange a pickup time.

International Shipping

We currently ship to select international destinations. Additional customs fees, taxes, or duties may apply and are the responsibility of the customer. Delivery times for international orders may vary due to customs processing.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and instructions on how to track your package.

Shipping Restrictions

Certain products may be subject to shipping restrictions due to their nature (e.g., perishables or oversized items). If your order cannot be shipped, we will contact you promptly.

Delayed or Lost Shipments

If your shipment is delayed or lost, please contact us at [your contact information]. We will work with the carrier to resolve the issue and keep you informed throughout the process.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of receiving your package. Provide photos of the damaged or incorrect items and your order number to assist us in resolving the issue.

Contact Us

If you have any questions or concerns about our shipping policy, please reach out to us:

  • Email: JTwoodsgoods@gmail.com

  • Phone: (847)946-7717

We appreciate your business and look forward to serving you!